Privacy Policy

Introduction

Pon Di Rio ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book a stay at our luxury villas in St. Mary, Jamaica.

Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number, and mailing address
• Booking details: check-in and check-out dates, number of guests, villa preferences, and special requests
• Payment information: transactions are processed through our secure third-party payment provider — we do not store credit card details on our servers
• Communications: messages you send through our contact form or email correspondence
• Usage data: browser type, IP address, pages visited, and time spent on our site, collected via cookies and analytics tools

How We Use Your Information

• To process and confirm your villa reservations
• To communicate with you about your booking, including confirmation emails and pre-arrival information
• To respond to enquiries submitted through our contact form
• To send promotional offers and newsletters, only if you have opted in — you may unsubscribe at any time
• To improve our website, services, and guest experience through analytics
• To comply with legal obligations under Jamaican law

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website, such as the booking calendar.

Third-Party Sharing

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, including payment processors, email service providers, and analytics platforms. These providers are contractually obligated to keep your information secure and use it only for the purposes we specify.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted through our website. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal retention requirements
• Opt out of marketing communications at any time by clicking the unsubscribe link in our emails

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at pondiriocottages@gmail.com.